A message from
Jeff Guyton
President, Mazda North American Operations

The past few weeks have been difficult, and we hope you and your loved ones are safe. Our hearts go out to all those impacted by COVID-19.

We are closely monitoring guidance from public health officials and will continue implementing measures to help deter the spread of the virus.

For many of you, your Mazda plays a critical role in the safety of your loved ones. Rest assured that most of our dealers remain open to serve service and repair needs with many also operating sales departments on adjusted hours, concierge basis, or by appointment during these trying times. Many of our dealers are also providing free drop-off/pick-up services and free loaner vehicles while your Mazda is being taken to a dealership for service or maintenance needs. As county/state regulations change daily, we recommend contacting your selling or servicing dealer for the most up-to-date business hours. Remember we are still here to service your needs via our MyMazda app.

As we move through this situation, please take care of yourself and your communities as we're all in this together

For those affected by COVID-19 who financed through Mazda Capital Services, we are here for you. A few financial relief options have been identified to help you through these trying times. Click below to learn more.

Help is available for Mazda Capital Services customers who have been impacted by COVID-19

  • Vehicle Loan or Lease Payment Assistance: Visit Opens in a new window for the most up to date COVID-19 lease and loan information.
  • Lease-End Extension: If your lease is scheduled to end in the near future we will automatically extend it.  By continuing to make your monthly payments, you may extend the term of your Lease Agreement for up to six months to allow you extra time and flexibility. No phone call is needed to confirm your extension. You will receive a letter or email from Chase for more information about the lease extension.
  • Lease-End Vehicle Returns: If you do not wish to take advantage of the lease-end extension and want to coordinate the return of your vehicle, please contact your local dealer as well as Chase. If you are not able to return your vehicle to the dealer, please visit Opens in a new window for next steps.
  • Military: If you are active duty military or have been activated to respond to a disaster, you may be eligible for additional benefits. Please call our military services hotline at 1-877-469-0110.           

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